Price: $159.99 - $74.99
(as of Apr 20,2023 21:36:00 UTC – Details)

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How to fix the microphone issue if the KH53 microphone has no sound after paired KH53 to a computer via USB Dongle

1. Make sure the KH53 headset and dongle are paired successfully(dongle display light is solid blue)

If pairing is not successful, please try the steps below:

1) Reset the headset (please refer to the reset section of the manual)

2) Unplug the dongle and plug it into another USB port.

2. After the KH53 headset and dongle are paired successfully, please follow the steps below:

1) Right-click the Speakers icon at the bottom right, then click “Open Sound settings”

2) Make sure that [KH53 dongle] has been selected as both the output and input device. Then close Settings.

If there is still no sound, the microphone of the headset may be disabled or [KH53 dongle] is not set as the default device on your computer.

1) Right-click the Speakers icon at the bottom right, then click “Sound ”

2) Click “Recording”and “Playback”, then set [KH53 dongle] as default device and make sure it is enabled.

3. Make sure apps have access to the microphone

If your microphone isn’t detected, you may need to give your apps permission to use it. (Take windows 10 as example)

1) To let apps access the microphone, select Start, then select Settings> Privacy> Microphone. Select Change, then turn on Allow apps to access your microphone.

4. Make sure the [KH53 Dongle] is set as microphone and speaker device. (Take Skype as example)

1) Open Skype and choose settings. In Audio & Video, set [KH53 dongle] as Microphone and Speakers.

【Long Battery Life & Exclusive Charging Base】Our wireless headset is equipped with a 600mAh battery, which provides over 37 hours working time and 230 hours standby time after fully charged. Fully charged only need about 2 hours. Besides, the Bluetooth headset comes with a charging stand, you can put the headset on it to charge. NOTE: Please turn off the headset before charging the headset.
【Stable Connectivity & Wide Compatibility】Our on-ear headphones uses QCC3040 Bluetooth chip and the Bluetooth version is 5.1, which can offer stable and quick connection with Bluetooth devices. The aptX HD technology can provide great audio quality. Low Latency ensures your Bluetooth device can transmit real-time audio.If your computer has no Bluetooth function, you can use the Bluetooth dongle included. It is compatible with Skype, Zoom, MS teams, Google Meet and most popular software. NOTE: The MFB button can’t support to answer or reject calls when use with computer.
【Dual Connection& Long-Distance Bluetooth Range】Our Bluetooth headset with microphone supports connecting with two devices via Bluetooth at the same time. While you were making a video conference on computer, a call came on your cell phone. You can quickly switch to your cell phone, and you won’t miss any important calls. The Bluetooth range of our office headset is up to 33 feet. You can move around while staying on the call or keeping your audio playing. NOTE: Please don’t connect one device via USB dongle and connect the other one device via Bluetooth
【All-Day Comfort & Hands-Free】COMCATIONPATIOGEM The soft ear pad provides a comfortable fit for all-day intensive use. You can adjust the headband to the most comfortable size for your head. The microphone stalk is flexible that you can easily adjust it to the perfect angle to capture your voice clearly. Separate buttons allow you to easily control and access for answering&rejecting calls, mute your voice or play&pause music. NOTE: If you don’t use the headset, please unplug the usb dongle from computer. Next time when you need to use the headset, plug the usb dongle to use again

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